F.A.Q

Buyers

What is OGSELLER?

OGSELLER is an intermediary marketplace for digital products offered by independent sellers. OGSELLER provides listing, balance, delivery, review and dispute tools but is generally not the seller of third-party listings.

How are products delivered?

Available digital stock is displayed in your account after a successful balance purchase. Orders normally complete immediately.

Can I cancel a completed digital order?

Immediate digital delivery limits cancellation. You may request administrative review for a genuine defect, nonconformity or delivery problem. Approval is not automatic.

How do I add balance?

Create a crypto payment session, use the exact address and network, submit the TXID within ten minutes and wait for manual approval.

Why is my deposit pending?

An administrator must review the transaction. Blockchain congestion, an incorrect amount, an unsupported network or insufficient evidence may delay or prevent approval.

Does OGSELLER guarantee every listing?

No. Moderation, ratings and store information reduce risk but are not guarantees. Buyers must review listing conditions and comply with applicable law and third-party platform terms.

Sellers

How do I become a seller?

Create an account, connect a store, complete the required store information and add products. Product approval may be required depending on current platform settings.

When do I receive earnings?

After a completed sale, the net amount after the applicable commission is credited to the seller balance. The commission may change and is determined by the platform setting applicable at the transaction time.

How do withdrawals work?

A withdrawal request reserves and deducts the requested balance. An administrator manually reviews and processes the crypto transfer. Cancellation or rejection returns the amount to your balance.

What may I sell?

Only lawful digital products you are authorized to distribute. Stolen credentials, malware, payment data, identity documents, unauthorized personal data, fraud tools, illegal access, deceptive products and intellectual-property infringement are prohibited.

What happens after a refund?

When an administrator approves a full order refund, the buyer balance is restored and the seller net proceeds may be reversed. Sellers must maintain sufficient balance and cooperate with investigations.

Security and support

Does OGSELLER ask for my password?

Support should not ask for your OGSELLER password, two-factor secret, recovery codes or private keys. Report suspicious requests immediately.

What data is collected?

Account, transaction, order, wallet, TXID, device/IP, support, moderation and security data may be processed as described in the Privacy Policy.

How can I contact OGSELLER?

Email info@ogseller.com or use the Feedback page. Include identifiers relevant to the issue without exposing unnecessary secrets.