Privacy Policy

1. Information we collect

Account and profile data

Name, email address, encrypted password hash, avatar, role, store information, account status, security settings and administrative notes.

Transaction and marketplace data

Orders, products, quantities, prices, internal balance movements, commissions, refunds, seller earnings, withdrawal requests, destination wallet addresses, crypto network, deposit address, payment code and transaction hash.

Digital delivery content

Seller-uploaded stock and content allocated to orders may be stored to provide delivery, maintain order records, investigate disputes and prevent reuse. Such content can include account credentials or codes supplied by sellers. Users must not upload unlawful personal data, private keys or data they are not authorized to process.

Communications and content

Reviews, complaints, report reasons, feedback messages, moderation notes, notification records and correspondence with support.

Technical and security data

IP address, login time, session identifiers, requested URL, request method, account identifiers, error and audit logs, two-factor status and security-event data. We do not store your plain-text OGSELLER password or authenticator secret in readable form where the implemented encryption and hashing controls apply.

2. Sources

We receive data directly from you, from sellers and buyers involved in a transaction, automatically from your browser and server logs, from blockchain records referenced by a submitted TXID and from administrators performing support, moderation and security operations.

3. Purposes and legal bases

• Contract: create accounts, process orders, deliver digital content, maintain balance, review deposits and withdrawals, handle refunds and provide support.
• Legitimate interests: secure the Service, prevent fraud, moderate products, enforce terms, improve reliability, maintain audit trails and protect users.
• Legal obligation: respond to valid legal requests, preserve required records and comply with tax, sanctions, anti-fraud or consumer obligations where applicable.
• Consent: where a jurisdiction requires consent for a specific optional processing activity. You may withdraw consent without affecting earlier lawful processing.

4. Cookies and local technologies

OGSELLER uses the essential mkt_session session cookie to maintain login state, security tokens and service continuity. It is necessary for authenticated functionality. At the date of this Policy, the core application does not intentionally deploy third-party advertising pixels or analytics trackers. If optional analytics or marketing technology is introduced, this Policy and any required consent controls should be updated before activation.

5. How information is shared

We may share limited information:

• between buyer and seller where necessary to complete or investigate a transaction;
• with hosting, infrastructure, email, security or professional service providers acting under appropriate obligations;
• with blockchain networks when a user initiates a public transaction outside OGSELLER;
• with competent authorities or rights holders where legally required or necessary to address fraud, security or infringement;
• in a merger, restructuring or service transfer, subject to applicable privacy law.

We do not claim to sell personal information for monetary consideration. OGSELLER does not knowingly share personal information for cross-context behavioral advertising through the core service described here.

6. International processing

Users, sellers and infrastructure may be located in different countries. Personal information may therefore be processed outside your residence. Where required, OGSELLER will rely on an available legal transfer mechanism, contractual safeguards or applicable adequacy decision. No internet or cross-border system can eliminate all risk.

7. Retention

We retain information for as long as reasonably necessary for the purposes above, including account operation, transaction evidence, dispute handling, security, fraud prevention and legal obligations. Retention varies by category. Account and transaction records may be retained after closure where needed for claims, audit, tax, sanctions or abuse prevention. Data no longer required should be deleted, anonymized or access-restricted in accordance with operational and legal requirements.

8. Security

Measures may include password hashing, encrypted two-factor secrets, access controls, CSRF protection, audit logs, moderation, session controls and backups. Users must use unique passwords, enable two-factor authentication and protect delivered content. No method is completely secure; notify us immediately of suspected compromise.

9. EEA and UK rights

Where GDPR or UK GDPR applies, you may have rights to access, correct, erase, restrict or object to processing; receive portable data; withdraw consent; and complain to a supervisory authority. Rights may be limited by contract, security, legal claims, fraud prevention and recordkeeping duties. Where processing relies on legitimate interests, you may object based on your circumstances.

10. United States privacy rights

Depending on your state and applicable thresholds, you may have rights to know/access, correct, delete or obtain a portable copy of personal information and to appeal a denied request. You may also have rights concerning sale, targeted advertising or certain profiling. The core service does not knowingly sell personal information or use it for cross-context behavioral advertising as described above. OGSELLER will not unlawfully discriminate against you for exercising an applicable right.

11. Exercising rights

Email info@ogseller.com with the subject “Privacy Request.” Describe the right and account email. We may verify identity and authority before responding. Authorized agents may be required to provide signed permission. We will respond within the period required by applicable law and explain any lawful limitation.

12. Children

The Service is intended for adults aged 18 or older and is not directed to children. We do not knowingly collect personal information from children. Contact us if you believe a child provided data so that we can investigate and take appropriate action.

13. Public blockchain and third parties

Blockchain transactions are public and generally cannot be erased by OGSELLER. Third-party wallets, networks and seller-provided products operate under their own privacy practices. Review their terms before use.

14. Automated decisions

The Service may use technical rules for limits, duplicate TXIDs, authentication, stock allocation and security. Material moderation, deposit, withdrawal and refund actions described in the current platform include human administrative review. Contact us to question a decision where applicable law grants that right.

15. Administrative access

Authorized administrators may access account, order, delivery and security information to provide support, investigate disputes, enforce rules and protect the Service. Such actions may be logged. Access does not authorize administrators to use data for unrelated personal purposes.

16. Policy changes and incidents

We may update this Policy when practices, technology or law change. The updated date will be shown above. Where required, material changes or qualifying data incidents will be communicated through the Service or available contact information.

17. Contact

Privacy questions, complaints and requests: info@ogseller.com
Website: https://ogseller.com